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Terms of Service

Last updated: January 2025

1. Acceptance of Terms

By using SwiftRoute Delivery Services, you agree to be bound by these Terms of Service. If you do not agree, you may not use our services.

2. Service Description

SwiftRoute Delivery Services provides courier, freight forwarding, customs brokerage, and logistics management services. Service availability varies by country.

3. Prohibited Items

You may not ship: hazardous materials (unless specifically authorised), illegal goods, live animals (without prior arrangement), perishables without declaration, weapons, or items prohibited by applicable law.

4. Liability Limitation

Our liability for loss or damage is limited to the declared value of the shipment or £100, whichever is lower, unless additional insurance is purchased. We are not liable for consequential losses.

5. Transit Times

Quoted transit times are estimates only. We are not liable for delays caused by customs, weather, force majeure, or other factors outside our control.

6. Payment Terms

Invoices are due within 30 days. Late payments attract a 2% monthly interest charge. We reserve the right to withhold shipments for outstanding accounts.

7. Claims Process

Claims for loss or damage must be filed within 14 days of the expected delivery date. Claims submitted after this period will not be accepted.

8. Governing Law

These terms are governed by the laws of England and Wales. Disputes shall be subject to the exclusive jurisdiction of English courts.

Questions about our terms? Contact us at legal@swiftroutedeliveryservices.com